Contact US

We value every connection we make.

Whether you have a question about your order, are curious about our ritual kits, or need assistance with anything at all, please feel free to reach out using the form below.

Before submitting your inquiry, we kindly invite you to visit our FAQ page  The answer you're looking for might already be waiting for you there.

Customer Service & General Inquiries

For all questions related to order status, shipping, returns, or product details, please fill out the contact form below or email us directly at: cs@transfate.com

Our team will do their best to respond to your message within 24-48 business hours.

Private Consultation with Master Chunfeng

Please Note: This contact form is not for booking a private consultation with Master Chunfeng.

If you are seeking deeper, personalized guidance and wish to request a one-on-one reading with the Master, please visit our Our Philosophy page. You will find the dedicated channel for submitting your consultation request there.